Kamloops Airport is committed to providing an accommodating and trouble-free airport experience to persons with disabilities and special needs, and is subject to the Canadian Transportation Agency Accessible Transportation for Persons with Disabilities Regulations.

If you have any questions or concerns, please email us at info@kamloopsairport.com or call 250.376.3613.

Accessible Ground Transportation

Accessible ground transportation is available at Kamloops Airport and in the city of Kamlooops. Shuttles, limousines, taxis, buses, including HandyDART, and service cars should be pre-arranged with the service provider ahead of time to ensure an accessible vehicle is ready to take you to or from the airport. Ground Transportation Operators open doors for all clients, assist loading and unloading luggage and assist persons with disabilities to the front of the line at their check in desk inside the terminal.

For more information on ground transportation options, including reserving accessible vehicles from car rental companies serving Kamloops Airport, please visit our To & From page.

Parking

Our terminal parking facilities are fully accessible with designated parking spots. To use one of these spots, please ensure your valid Accessible Parking Permit is displayed and clearly visible on the vehicles’ sun visor or front dash. Curbside pick-up and drop-off is also available; however, no vehicle can be left unattended in these areas.

Airline Assistance

If you are flying in or out of Kamloops Airport, it is important to contact your airline prior to travelling to let them know that you require special assistance. Airline representatives will be able to provide information on the use of wheelchairs, passenger escort services, and support with check-in and boarding processes, as well as arrival at your destination.

While Kamloops Airport does its best to accommodate all passengers, failure to pre-arrange assistance may result in a delay in service. We strongly suggest that you contact your airline at least 48 hours prior to travel to allow time for your requests to be fulfilled. We also recommend that travellers review their airline’s check-in, cut-off and boarding time requirements prior to arriving at the airport. Contact information for airlines serving Kamloops Airport is available on our Airline & Charter Service page.

Wheelchairs

Kamloops Airport is fully wheelchair accessible. Airlines operating out of the airport have wheelchairs available for passengers.

Washrooms

All washrooms at Kamloops Airport have a wheelchair accessible toilet. You will find them in the following areas:

• Check-In/Ticket Counters (family-style accessible washroom)
• Arrivals Area
• Departures Lounge

Designated Relieving Areas for Service Animals and Pets

A designated relief area for service animals and pets is located directly outside the Departures doors of the terminal building, as well as adjacent to the designated accessible parking spots in the parking lot.

Additional Information and Resources

The Canadian Transportation Agency (CTA) is a valuable resource for learning about air travel accessibility regulations and discovering helpful guides for accessible travel. The CTA works to ensure that federally regulated (air, rail, marine and interprovincial bus) transportation services and facilities in Canada are accessible to persons with disabilities.

The Government of Canada’s Access to Travel website provides information on transportation between Canadian cities by air, rail, ferry and intercity bus, local transportation, the accessibility of airport terminals, provincial tourism and service standards. The website also features Tips for Travellers with Disabilities, an online tool that provides trip-planning information and resources.

For more information and guidance about accessible travel and the CTA’s dispute resolution services, please contact info@otc-cta.gc.ca.