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Kamloops Airport is committed to providing an accommodating and trouble-free airport experience to persons with disabilities and special needs, and is subject to the Canadian Transportation Agency Accessible Transportation for Persons with Disabilities Regulations.

If you have any questions or concerns, please email us at info@kamloopsairport.com or call 250.376.3613.

Accessible Ground Transportation

Accessible ground transportation is available at Kamloops Airport and in the city of Kamloops. Shuttles, limousines, taxis, buses, including HandyDART, and service cars should be pre-arranged with the service provider ahead of time to ensure an accessible vehicle is ready to take you to or from the airport. Ground Transportation Operators open doors for all clients, assist loading and unloading luggage and assist persons with disabilities to the front of the line at their check in desk inside the terminal.

For more information on ground transportation options, including reserving accessible vehicles from car rental companies serving Kamloops Airport, please visit our To & From page.

Parking

Our terminal parking facilities are fully accessible with designated parking spots. To use one of these spots, please ensure your valid Accessible Parking Permit is displayed and clearly visible on the vehicles’ sun visor or front dash. Curbside pick-up and drop-off is also available; however, no vehicle can be left unattended in these areas.

Airline Assistance

If you are flying in or out of Kamloops Airport, it is important to contact your airline prior to travelling to let them know that you require special assistance. Airline representatives will be able to provide information on the use of wheelchairs, passenger escort services, and support with check-in and boarding processes, as well as arrival at your destination.

While Kamloops Airport does its best to accommodate all passengers, failure to pre-arrange assistance may result in a delay in service. We strongly suggest that you contact your airline at least 48 hours prior to travel to allow time for your requests to be fulfilled. We also recommend that travellers review their airline’s check-in, cut-off and boarding time requirements prior to arriving at the airport. Contact information for airlines serving Kamloops Airport is available on our Airline & Charter Service page.

Wheelchairs

Kamloops Airport is fully wheelchair accessible. Airlines operating out of the airport have wheelchairs available for passengers.

Washrooms

All washrooms at Kamloops Airport have a wheelchair accessible toilet. You will find them in the following areas:

  • Check-In/Ticket Counters (family-style accessible washroom)
  • Arrivals Area
  • Departures Lounge

Designated Relieving Areas for Service Animals and Pets

Multiple relief areas for service animals and pets are provided at Kamloops Airport.

Prior to screening, the designated pet & service animal relief area is located directly outside the departures doors of the terminal building.

A second designated animal relief area is located after the screening checkpoint, within the departures lounge. Following posted signage, you’ll find the pet & service animal relief area adjacent to the washrooms. Waste disposal bags are provided, as well as a covered waste collection area.

“The Hidden Disabilities Sunflower is a simple tool for you to voluntarily share that you have a disability or condition that may not be immediately apparent – and that you may need a helping hand, understanding, or more time in shops, at work, on transport, or in public spaces.– Hidden Disabilities Sunflower Website

While using Kamloops Airport for travel, customs, business, or even just to watch the skies, visitors have the option to request a Hidden Disabilities Sunflower lanyard from terminal security or Airport Administration. These lanyards are green with yellow sunflowers, and help people with hidden disabilities discreetly and voluntarily indicate they may need a little more help or time when travelling through the Kamloops Airport and other airports around the world. Hidden disabilities take many forms and include Autism Spectrum Disorder, ADHD, chronic pain, dementia, learning difficulties, mobility issues, anxiety disorders, vision and hearing difficulties, and many more.

If you’d like to arrange to have a lanyard provided prior to your visit to Kamloops Airport, please contact YKA Administration by phone or through the Questions or Concerns submission fields at the bottom of this page!

Additional Information and Resources

The Canadian Transportation Agency (CTA) is a valuable resource for learning about air travel accessibility regulations and discovering helpful guides for accessible travel. The CTA works to ensure that federally regulated (air, rail, marine and inter-provincial bus) transportation services and facilities in Canada are accessible to persons with disabilities.

The Government of Canada’s Access to Travel website provides information on transportation between Canadian cities by air, rail, ferry and intercity bus, local transportation, the accessibility of airport terminals, provincial tourism and service standards. The website also features Tips for Travellers with Disabilities, an online tool that provides trip-planning information and resources.

For more information and guidance about accessible travel and the CTA’s dispute resolution services, please contact info@otc-cta.gc.ca.

Kamloops Airport’s Accessibility Plan

At Kamloops airport, we’re constantly assessing and reassessing our facilities and practised procedures to ensure all our guests can access our facilities with ease. In the below list you’ll find a record of all previous iterations of the YKA Accessibility Plan.

2024-2027 Accessibility Plan

Your Feedback Matters: Public Consultation on Kamloops Airport 2024-2027 Accessibility Plan

Kamloops Airport is currently developing its 2024-2027 Accessibility Plan to assist in meeting its requirements under the Accessible Canada Act (ACA) and the Accessible Transportation for Persons with Disabilities Regulations (ATPDR). This Plan will serve as a roadmap to help the Airport continue its commitment to become more accessible and inclusive.

You are invited to review and provide your feedback on the draft “Goals and Measures to Identify, Remove and Prevent Barriers” section of Kamloops Airport’s 2024-2027 Accessibility Plan. This public consultation period will run from Tuesday, May 7 until Tuesday, May 21, 2024.

Help us identify, remove and prevent barriers to accessibility at Kamloops Airport by sharing your feedback here. If you have any technical issues or if you would like to review or complete the survey in an alternate format, please contact the Airport at info@kamloopsairport.com or (250) 376-3613.

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